Privacy Policy
Effective Date: May 1, 2026
1. Introduction
Botify CRM ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit botifycrm.com or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and business name when you fill out a form or contact us.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
- Communications: Records of communications between you and Botify CRM, including SMS messages sent through our platform.
- Payment Information: Billing details processed securely through our payment processor. We do not store full credit card numbers.
3. How We Use Your Information
We use collected information to:
- Provide, operate, and improve our CRM services
- Send transactional and promotional communications (with your consent)
- Respond to inquiries and provide customer support
- Process payments and manage billing
- Comply with legal obligations
- Prevent fraud and ensure platform security
4. SMS Communications & Opt-In
By providing your phone number and checking the SMS consent box on our forms, you expressly consent to receive SMS text messages from Botify CRM, including:
- Follow-up messages regarding your inquiry or demo request
- Promotional offers and product updates (if opted in)
- Service notifications related to your account
Message frequency varies. Message and data rates may apply. To opt out of SMS messages at any time, reply STOP. For help, reply HELP. Carriers are not liable for delayed or undelivered messages.
5. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Third parties that assist in operating our platform (e.g., Twilio for SMS, Supabase for data storage, Resend for email).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at admin@botifycrm.com.
7. Cookies
We use cookies and similar tracking technologies to improve your experience. You may disable cookies in your browser settings, though this may affect functionality.
8. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Data portability
9. Security
We implement industry-standard security measures including encrypted connections (HTTPS), row-level security, and role-based access controls to protect your information.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: